What is your delivery time?
Our standard lead time is 2-3 weeks. However, if you need your order sooner, our express delivery time is 2-5 days. Rest assured that no matter the time frame or size of your project, you can count on Wenzhou Conch Electric for on-time delivery.
How are you able to ship faster than my local suppier?
Many customers assume that a local supplier or the factory rep can deliver replacement equipment faster since they are local, but don’t realize that our extensive inventory and ability to respond quickly allows us to ship faster than most vendors. In an emergency situation, you may be able to contact your local rep, but he might not be able to get the factory to respond if it’s afterhours. Wenzhou Conch Electric Co.,ltd is here to help, 24 hours a day, 7 days a week, 365 days a year.
How long are your products warranteed?
All Wenzhou conch electric equipment is covered by our 1-Year Warranty from the date of installation, not the purchase date. So you need not worry about the warranty period expiring on spares in a warehouse or on a storeroom shelf.
Do you offer repair service?
Depending on the model and condition of your control, we can quickly diagnose the problem and provide a repair estimate. Wenzhou Conch Elecric can then either repair the instrument, or supply you with a replacement, depending on your needs. Whether your controls were originally manufactured by Rosemount, Yokogawa, Siemens, Honeywell, Rotork or WAM, our team of experts can help.
Is your product original?
Yes. We cooperate with our local agent who authorized by these brand.